![]() ![]() ![]() ![]() Went to the Abeloff Nissan dealership in Bartonsville on to have a 2013 Nissan Altima looked at because it wouldn't shift into gear.It would only shift into gear by pushing something into the shift lock hole then you can get it to shift into gear.The gentleman in the service department- Jon Voulo said it would take 1 hour and cost $115.98 ($122.94 after tax) for the technician to look at the vehicle and give a diagnosis.The technician Ken Fenston wrote in his report the following-"verified customer concern.Found shifter inoperable upon arrival without depressing shift lock mechanism.Removed shift lock assembly and inspected each component.Found issue resulting in internal failure located within pig tail connecting to shift lock mechanism.Cannot service this component.SHIFTER ASSEMBLY NEEDS TO BE REPLACED" This Abeloff Nissan dealership wanted to charge $843.75 to correct the issue I was having with this vehicle.The service department gentleman-Jon Voulo said it would take 2 hours of labor to complete the job.That being said I found out that all of what they said in their "report" was not true at all.The "REAL" problem I was having was not having a "short" in the pig tail it was a micro switch.(which cost $50 tops- you can probably get it cheaper if you shop around)The micro switch is what controls the solenoid to move in order for you to be able to shift into gear.Over time the little metal tab on the micro switch bends too much and shifter is not able to make contact.It seems like this a common issue in Nissan Altima's from the years 2011-2018 and I believe these dealerships know that but wont tell you because after all their in business to make money (like we all want to do) I believe the technician Ken Fenston was not being honest when he said he removed shift lock assembly and inspected each component. ![]()
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